Contact Us: 301-503-7740

FAQ

Q: How long will it take to receive my order?

A: All jewelry is made to order and take takes approx. 2 to 3 weeks from time of order. We ship FedEx 2-Day and provide tracking information ASAP.

Q: Do you offer rush delivery?

A: Please contact us before placing your order so we can make sure we can meet your timeline. All rush orders must be verified.

Q: Can I request changes to an existing item or have a custom item made?

A: We love custom requests! Please email us if you’d like to change an existing design or have a custom piece made.

Q: Do you offer financing?

A: We offer layaway pricing through PayPal. Please contact us for more info.

 

Additional Info:

All diamonds and gemstones are conflict-free and ethically sourced

All jewelry comes with full appraisal and premium jewelry box.

Please take the time to visit our Etsy shops and read hundreds of beautiful reviews left by our customers.

https://www.etsy.com/shop/WinterFineJewelry

https://www.etsy.com/shop/WinterEngagement